Dr. Cynthia J. Young, Founder/CEO

  ,knowlDr. Cynthia J. Young, PMP, LSS MBB, CMQ-OE is the founder of CJ Young Consulting, LLC, a knowledge management consulting firm in Chesapeake, VA. Dr. Young is also a retired Surface Warfare Officer with 23 years in the U.S. Navy and Theater Mission Planning Center curriculum developer and instructor with Leidos, a defense contracting company. 

Dr. Young holds various professional certifications:

  • Project Management Professional
  • Lean Six Sigma Master Black Belt
  • ASQ-Certified Manager of Quality/Organizational Excellence. 

She holds several accredited degrees:

  • Bachelor of Arts (BA) in English Language and Literature from the University of Maryland, College Park
  • Two Masters of Business Administration (MBA), one in e-commerce and one in advanced management studies, from Trident University International
  • Doctor of Business Administration (DBA) in Project Management from Walden University. Her doctoral study, Knowledge Management and Innovation on Firm Performance of United States Ship Repair, provided her the opportunity to gain additional professional and academic expertise to facilitate improvements in organizational knowledge management.

Dr. Young enjoys speaking at knowledge management, operational excellence, and process improvement conferences with heart-centric knowledge management as a primary element in her presentations.

She spoke (virtually) for TEDxBeaconStreet, A Knowledge Mindset: What You Know Comes from Where You Sit.

She is also the author of three chapters in The Refractive Thinker® series:

Chapter 3: Using Leadership to Improve Firm Performance Through Knowledge Management from The Refractive Thinker®: Volume XI: Women in Leadership (2016)

Chapter 4: Ensuring Prosperous Knowledge Flow from the Silent Generation Through Generation Z from The Refractive Thinker® Vol XVII: Managing a Cultural Workforce: The Impact of Global Employees (2019)

Chapter 4: Preventing Wastes of Project Costs and Schedules Using Purposeful Knowledge Management from The Refractive Thinker®: Volume XVIII: Project Management: Strategies to Enhance Workflow and Productivity (2020)

Read more about Cynthia’s experience on her LinkedIn page at  https://www.linkedin.com/in/drcindyyoung/.

Contributor to Articles in the Following Publications

Dr. Young has published numerous articles specializing in knowledge management and business.

 

      

 

Blogs on Medium.com

Privileged to be a Speaker for the Following Organizers:

 
         

  

  

  

2021:

  • March: Saving time and money by adding value through purposeful knowledge management. Presentation for American Quality Institute’s 2021 Lean and Six Sigma World Conference.

2020:

  • December: Conversations to identify and improve your organizational knowledge management. Presentation to V-Veer.
  • November: Knowledge puzzles: Inspiring a problem-solving mindset. Presentation for KM World 2020.
  • October: Knowledge mapping takes the guesswork out of finding knowledge. Presentation for Engineering Lean and Six Sigma Conference.
  • October: Guest speaker on Marie Incontrera’s Coffee with Entrepreneurs Live!. 
  • October: Connecting the knowledge dots through hashtags. Webinar for Knowledge Management Institute.
  • September: A knowledge mindset: What you know comes from where you sit. TEDxBeaconStreet
  • August: How Army soldiers can advance their careers with green belt training & certification. Panelist for webinar on Goleansixsigma.com
  • August: Combating the eight wastes of lean using a knowledge management mindset. Webinar for ASQ Raleigh Six Sigma Special Interest Group
  • August: Panel member – Mastering operational excellence (OPEX) fundamentals: Leading business transformation & building teams. Panelist for OPEX Summer Summit 2020
  • May: Knowledge management and innovation on firm performance of United States ship repair. Webinar for ASQ Hampton Roads Section 1114 and ASQ Tidewater Section 1128
  • March: Securing explicit and tacit knowledge: How to ensure knowledge is not lost once your project closes. Presentation for Knowledge Management Institute’s KM Showcase 2020, Arlington, VA
  • January: Using mind mapping in support of more robust business development. Presentation for Operational Excellence (OPEX) Week: Business Transformation World Summit 2020, Orlando, FL

    2019:

    • March: Hierarchy vs. teamwork: Ensuring your team is set up for success. Presentation for American Quality Institute’s Lean and Six Sigma World Conference, San Antonio, TX
    • February: Masters of Strategy! Workshop, Facilitator for the Professional Development Consortium of Hampton Roads, Norfolk, VA

    2018:

    • October: Employee empowerment: Using military tools to support your organizational culture. Webinar for ASQ Blue Ridge Section 1108
    • September: Baby’s first Kanban and other educational Lean Six Sigma tools. Presentation for the 2018 Engineering Lean and Six Sigma Conference, Atlanta, GA
    • August: Employee empowerment: Using military tools to support your organizational culture. Presentation for Operational Excellence Summer Business Transformation and Leaders Summit (OPEX Summer Summit 2018), San Diego, CA
    • March: Best practices for merging business strategy and business transformation. Presentation for Business Transformation and Operational Excellence Summit (BTOES 18), Orlando, FL

    2017:

    • April: Conversations with your customers to improve your organizational knowledge management. Webinar for ASQ Blue Ridge Section 1108
    • March: Conversations with your customers to improve your organizational knowledge management. Presentation for American Quality Institute’s Lean and Six Sigma World Conference, Nashville, TN

    2016:

    • November: Managing knowledge through conversation. Presentation for Knowledge Management World (KMWorld) 2016, Washington, DC
    • September: Managing knowledge through conversation to support your bottom line. Presentation and paper for the 2016 Fleet Maintenance and Modernization Symposium, Hampton, VA

    2013:

    • October: Quality tools in action. Presentation/co-facilitator for the Sentara Healthcare Quality Lab Workshop, Williamsburg, VA

    2011: 

    • February Growing Six Sigma without sacrificing requirements. Presentation for 2011 ASQ Lean and Six Sigma Conference, Phoenix, AZ