Books

Dr. Cynthia J. Young’s publications focusing on Knowledge Management are available
on Amazon and are excellent resources for any organization seeking to
improve their internal processes.

IMG_2501
Cindy at the KMWorld 2024 Author Signing

Invisible Introvert: How to Be Seen, Heard, and Promoted Without Playing Office Politics

Amazon #1 Best Seller in FIVE Categories!

I share insights of women introverts who have succeeded in male-dominated industries as well as stories of my own of how I learned ways to be seen, heard, and promoted without playing office politics. In it, you’ll also find my six-step framework, my Career G.R.O.W.T.H. Strategy™, to guide you with actionable checklists and steps to transition from being overlooked to becoming the go-to person in your organization. You’ll learn how to build strategic visibility influence without changing your personality, and position yourself as a credible leader even if you’re not in the C-suite yet.

Growth Mindset Coloring Book for Kids: Using the ABCs to Guide Sharing, Learning and Helping Others

Help encourage a growth mindset through kids coloring the ABCs!

A growth mindset is more than just individual learning, but encouraging kids to help sharing, learning, and helping others.
 
While coloring each of the ABCs, your child will learn how it relates to a growth mindset with a relatable image to color as well.

Growth Mindset Coloring Book for Kids includes:
  • Simple black and white letters with images to encourage a growth mindset to color
  • A poetic description for each letter of the alphabet – ex:
A is for Ask
Ask a question. Don’t be shy.
Learning starts when we ask why.

Growth Mindset Coloring Book for Kids can be used in school or at home for fun and learning through coloring ABCs.
 

.

Award-Winning! The Knowledge Management Memory Jogger® (also available through GOAL/QPC)

Knowledge Management can be used to great effect in business and on an individual level. The Knowledge Management Memory Jogger explains the five key knowledge management areas for success, Knowledge Capture, Transfer, Sharing, Storage, and Findability and demonstrates how you can apply these across different business departments. The book describes six knowledge management tools and nine knowledge management processes to help you achieve success, along with seven knowledge management guides that will help with challenges that can be solved or alleviated using human-centric knowledge management.

refractive-thinker

The Refractive Thinker®: Vol XI: Women in Leadership: Ch 3: Using Leadership to Improve Firm Performance Through Knowledge Management

Knowledge management is meant to be understood as limitless without gender biases and supported throughout the organizational culture. This study was an examination of the relationship of knowledge management, and innovation on firm performance of United States ship repair. The information gleaned through this study shows a statistically significant relationship of knowledge management and innovation on firm performance. This study included examination of a real world business problem as a means to counter the continued reduction in labor forces aged 25 to 54. The study findings offer solutions for organizational leadership to use in preventing the loss of knowledge to increase firm performance.
Managing-book

The Refractive Thinker® Vol XVII: Managing a Cultural Workforce: The Impact of Global Employees: Ch 4: Ensuring Prosperous Knowledge Flow from the Silent Generation Through Generation Z

As Generation Z continues to enter the workforce, the generational differences seen now through the Silent Generation, Baby Boomers and Generations X, Y, and Z will continue to increase (Jones, Murray, & Tapp, 2018). Generation Z is the generation born into a culture of digital centric communication (Singh & Dangmei 2016) whereas the other end of the workforce spectrum, the Silent Generation is a culture based on face-to-face communication (Venter, 2016). Organizations will need to continue to incorporate the cultures of each generation into a cohesive culture that supports the business. Incorporating knowledge sharing and knowledge transfer into a daily practice or culture will become a requirement to support a prosperous knowledge flow within the organization.
Project-book

The Refractive Thinker® Vol XVIII: Project Management: Ch. 4: Preventing Wastes of
Project Cost and Schedules Using Purposeful Knowledge Management

As owners improve their businesses and increase, the project teams must ensure a concerted effort of purposeful knowledge management between the teams. The discussion of purposeful knowledge management in this chapter includes sharing of lessons-learned and after-action reports as well as the participation in communities of practice. The discussion also supports communication between the Project Management Office, the verticals of an organization, and the various project teams. This chapter includes methods of knowledge management within the organization to support the prevention of cost and schedule waste. This chapter addressed the Project Management Institute’s® Project Management Book of Knowledge (PMBOK®) knowledge management practices for each phase of a projects and how project managers should operate to share information, specifically, lessons learned. Each project phase has questions for organizations and their project teams to consider. Finally, provided are the process theory of knowledge accumulation, earned value management as oversight of project costs and schedules, methods of knowledge sharing and transfer, and recommendations for organizations and their project teams to prevent knowledge loss.